Frequently asked questions
What people ask us most
If your question isn't here, call us and we will answer it.
What happens at the first visit?
We talk first, in Spanish or English. Then the doctor checks your posture and how your spine moves, explains what was found and proposes a written plan. The visit takes about 45 minutes and you decide whether to go on.
Does a chiropractic adjustment have risks?
Like any health care, yes. Many people feel some tiredness or soreness afterward, and it usually passes soon. Serious risks are rare, especially in the neck, and the doctor explains them before you start. If you have another health problem, talk to your doctor first.
Will it hurt?
You feel pressure and, at times, a popping sound. If anything bothers you, say so and we stop: you can ask us to stop at any time. For anyone who prefers less force, there are instrument adjustments and a table that eases the movement.
How many visits will I need?
The exam and what you want to be able to do decide it. There is no set number. After the exam, the doctor proposes a written plan and we review it together at each visit.
Do you take my insurance?
It depends on your plan. We bill Medicare for manual adjustment of the spine, the only chiropractic service Medicare covers. With other plans, call us before the first visit and we go over it together. See how fees work.
What if I don't use insurance?
You have the right to a Good Faith Estimate. Ask for it: we give it to you in writing before the visit. You can also ask for an itemized receipt to send to your plan, which decides whether to reimburse part of it.
Do I need x-rays?
Only when they are medically necessary. If the doctor recommends them, they explain why, and you decide. If you have recent x-rays, bring them.
Can a family member come with me?
Yes. A family member can stay with you for the whole visit and help you ask questions or remember what was explained.
What if I already see another provider?
You can keep seeing your doctor and any other provider. If you allow it, we contact them so that we work together.
What is your cancellation policy?
Please call us as early as you can if you need to change a visit. Ask the front desk about our cancellation policy.
Talk to us before you decide
Call or write to us. A person answers in Spanish or English and explains the next step.